If you are familiar with computers the Re-start name is a metaphor I use to help explain how counselling works. When you start your computer it reads through all the stored information. At some time most computers have crashed or frozen and then refused to work, this has happened because somewhere inside them, often not visible to the eye one of the files has become corrupted or misplaced.

Like the computer, if a traumatic life event, challenge or setback has happened to an individual, our brain (like the hard drive) gets stuck thinking about it. This can even be on a subconscious level so that you are not even aware of where the problem is stemming from. Your brain will re-read it or misplace it causing you to feel troubled.